Monthly Archives: August 2011

Successfully managing a team is a complex undertaking. Increase the odds of reaching your goals by doing the following three things:

  • Establish urgency. Team members need to believe they’re working on something that matters. And it needs to matter today, not at a nebulous point in the future. Be sure the team sees the potential fruits of its labor.
  • Set high standards. The higher the expectations the more likely the team will live up to its performance potential. Set ambitious goals and hold the team to them.
  • Start off on the right foot. Pay particular attention to first meetings and initial impressions. How a team starts its work together often sets the tone for future interactions.

Harvard Business Review – Management Tips of the Day

Surprisingly, basic safety is often ignored by people using the web to research information quickly and efficiently. If you use the Internet for research of any kind, you could be exposing yourself and your company to hidden dangers such as the unauthorized transfer of confidential information. And no one wants to be the person responsible for a companywide computer network shutdown.

Whatever your reason for using the web, there is a smart way to conduct research on it: with an alert eye and a vigilant approach. Use these four tips to help protect yourself and your company from prying eyes and malicious programs.

1. Update, update, update!

Microsoft continually provides enhancements and security updates to all its products, including Internet Explorer. No program is completely safe from harm but as threats are discovered, Microsoft makes fixes, upgrades, and service packs for its products available. To maintain the highest level of security on your computer, you or your IT department must make sure to apply all service packs.

Before you venture onto the web, make sure you are using the latest version of Internet Explorer. At the time of this writing, the latest version is Internet Explorer 8.0.7. To see what version you are using, follow these steps:

  1. In Internet Explorer, on the Help menu, click About Internet Explorer. There are three items you should notice in the window that is displayed:
    • VersionInternet Explorer 8.0.7 is the latest version.
    • Cipher Strength: This is the level of encryption that the browser can support. If you are going to be sending any confidential information over the Internet, you must make sure the cipher strength is 128-bit. If it is less than this value, it will be possible for a hacker to crack the encryption code and view confidential information.
    • Update Versions: Keep your version updated to ensure the balance between security and functionality is correct.
    Use latest version of Internet ExplorerUse latest version of Internet Explorer
  2. Click OK to close the window.

If your browser needs updating, go to the Microsoft Update website, where you can download the latest version of Internet Explorer.

2. Get into the zone

By setting up Internet zones to meet your personal needs, your computer can help protect you as you surf the web. A zone is a logical region or grouping of websites, based on where they are physically located and how well you trust the source. These default zones are available in Internet Explorer 8.0.7:

  • Local Intranet — Websites located on your local network. These sites do not have to communicate over the Internet to be accessed.
  • Trusted Sites — A list of websites that you trust not to harm your computer, such as sites you have identified as properly encrypted.
  • Restricted Sites — A list of websites that are known or suspected to be harmful to your computer.
  • Internet — All other sites that don’t fall under the other three categories.

You can indicate how Internet Explorer should behave when it accesses a website within each of these zones. In Internet Explorer, on the Tools menu, click Internet Options. In the Internet Options dialog box, click the Security tab.

Internet zones can help protect you.Internet zones can help protect you

When you select a web content zone, you can change the security levels. For all but the Internet zone, you can add specific sites to a zone based on your personal requirements. And Custom Level allows you to enable or disable a variety of options based on personal preference. For example, you may want to allow automatic logons only to websites that are located in your Intranet zone instead of everywhere on the Internet. The User Authentication section of the Custom Level zone allows you to set that preference. Or, you may want to ensure your Pop-up Blocker is enabled. Custom Level is where you can ensure your security settings allow your blocker to operate.

Follow the prompts in the Internet Options dialog box in the zone you want to customize by either clicking Sites or Custom Level.

3. Limit your intake of cookies

Cookies are small files stored on your computer that contain information needed on certain websites. A cookie can be used to store user ID, password, preferences, personalization, or other information that is helpful to enhance your experience on that site. For example, suppose you visit a website that allows you to select a preferred language. So you don’t have to choose the language preference each time you enter the site, a text file on the site stores language preference directly on your computer as a file, or cookie.

Here’s the catch: you don’t know what the cookie has been programmed to collect. You don’t know if the cookie is malicious or not. If it’s malicious, you could quickly end up with a spiteful little program stored directly on your hard drive. A malicious cookie can collect and store almost any information that you may not want it to, such as your name, credit card information, address, or more. Cookies make it possible for unwanted information to be stored and accessed repeatedly when you visit a website.

By default in Internet Explorer, cookies are allowed for all zones except the Restricted Sites zone. However, if you want to limit cookies for a particular zone, here’s how you do it:

  1. In Internet Explorer, on the Tools menu, click Internet Options. In the Internet Options dialog box, click the Privacy tab.
  2. In the Settings section, move the slider up or down to adjust the settings.
    Select settings for Internet ZonesSelect settings for Internet Zones

    Moving the slider up incrementally increases the Internet security on your computer, so that cookies are not accepted. Moving the slider down incrementally decreases the security, so that cookies are accepted. Check with the IT department for your organization if you are not sure which settings are appropriate to use.

  3. Also in the Settings section, click Sites to explicitly set a cookie policy for individual websites. Here, you can specify which sites you want to allow or not allow to use cookies. Enter the desired website address in the Address of website text box. Click the Block button to block all cookies for the entered site, or the Allow button to allow all cookies for the entered site.
  4. Continue entering settings for each specific website for which you want to set a cookie policy.
  5. Click OK to return to the Internet Options dialog box. Click OK.

If you are concerned that you may already have cookies on your computer that contain personal information, you can delete cookies and other temporary Internet files by following these steps:

  1. In Internet Explorer, on the Tools menu, click Internet Options.
  2. Make sure the General tab is selected. (This is the default.)
  3. In the Temporary Internet files section, click the Delete button. You will be prompted for confirmation before continuing.
  4. The Temporary Internet files that you can delete are listed and selected for deletion by default, including Cookies. Clear the check box beside any temporary Internet file types that you do not want to delete.
  5. Click OK.
Delete Browsing HistoryDelete Browsing History

Get more information on privacy features in Internet Explorer 8.

4. Check for encryption before entering information on a site

While surfing the Internet is less dangerous than finding an abandoned bag in an airport, security should still be taken seriously. Encryption is a method that website owners use to help protect sensitive information, such as user names, passwords, addresses, phone numbers, and credit card numbers. If a website you visit does not use encryption, any sensitive information you place on it is easily accessible to hackers who want that information for unsavory purposes.

There are two ways to ensure you are viewing an encrypted site.

  • Make sure you are using the latest version of Internet Explorer as outlined in Tip 1 (“Update, update, update!”) above.
  • Make sure that a website uses encryption when you are entering or viewing sensitive information. There are two ways to see whether a site uses encryption. One is a small yellow “lock” icon on the status bar of Internet Explorer. The other is in the web address itself. If it begins with https:// (note the “s“), then the site is secure. If you ever visit a website without either of these encryption indicators, do not click a SubmitSave, or OK button, because sensitive information will be transmitted without being encrypted. 

    Source: Microsoft at Work

Why do we get so attached to another human being? The depression that follows the break-up of a relationship is considered by mental health professionals as a normal part of grieving. However, to those going through it, the pain can seem unbearable, and the accompanying behavior, embarrassing.

But when a relationship is no longer flowing — either because one partner wants out or for any other reason — it is time to release. The magic of releasing gracefully may actually bring the partner back. However, it doesn’t work to fake it. One must truly release without expectations for the future. And it is much easier to release than to go through the agony of holding on after it’s over.

Below are some guidelines for releasing when it’s necessary. They make it easier to let go and even expedite the process so you can be free to move on.

1. Allow yourself to cry and grieve without judgment. Embrace the tears. Even welcome them, because they are healing. Don’t fight your feelings of depression and sadness. Let them be, knowing that they will pass. Meanwhile, realize that the pain won’t kill you. By letting your grieving flow freely, you will recover quicker.

2. Surrender to the Divine moment-by-moment and day-by-day, especially during the hard times. Stop trying to make something happen with your ex. Trust that if you’re meant to be together, eventually it will be. But for now, you must release. There’s a magic in this. Each time you manage to surrender, putting your pain in God’s hands, you will be met by some unexpected good. I’ve seen this come in the form of a distraction, a visit from a caring friend or an inspirational email that lifts your spirits. This will build your trust. Understand that you are and will be taken care of, even in the midst of your sorrow. Watch for what shows up for you each day in the form of support and love.

3. One of the best methods of stopping obsessive thoughts about the other person is to focus instead on yourself and your own life. What we may look for in a lover is something we think is missing in our self, so it makes sense that attention to the self is what can actually fill this void. By turning your attention to yourself, you heal. Open to the Divine vision of yourself as a fulfilled, sacred being with an amazing life. Declare that it is time that you come into your own. Every time you slip into obsessing about your former partner, take steps toward realizing your potential. The goal in letting go is to eventually be neutral about the other person.

This means that you don’t waste time thinking about her, either with longing or with bitterness. Wish her well, but be too busy with your own life to waste much time on something that is now in the past.

4. When pain arises, embrace it but don’t feed it. There is a hilarious bit in the film Broadcast News, in which each morning, the television producer played by Holly Hunter spends a few minutes in her closed office bawling her eyes out. Then, she puts away the Kleenex and gets on with her day. This is not a bad approach to the sadness of release.

Yes, you must embrace and allow the pain, but there are times when you must put it on the back burner and get on with life (like at your job). Furthermore, you don’t want to become a drama queen (or king) in which you allow your life to become a tragedy of unrequited, doomed love. There is too much loving and living waiting for you. Notice ways in which you feed your pain.

Notice when you think of the person or your pain and how often. This alone will begin to dissolve the pattern. Say to yourself, “I’m thinking of him again.” Watch yourself do this as if you suddenly realize you’re sitting in a movie instead of being completely caught up in the movie. You will notice that the pain actually goes away as you dis-identify with it.

Start understanding that you are not your thoughts, and that you can instantly pull yourself out of mushrooming negative thoughts or pain. As you master this practice, you are living in the present and leaving your past in the past.

5. Forgive so you can be free. Whether you blame your ex-partner or another person for “breaking up” your relationship, hanging on to bitterness will not serve you. If you feel victimized, remember that you chose to stay in the relationship, ignoring the warning signs that were invariably there. Now, it’s time to move on, and that’s good. Be glad that you have finally seen the truth and can be open to something better. And don’t bother taking anything personally. Refrain from thinking there is something wrong with you.

6. Take the high road as a way of practicing self-love. Don’t name call. Don’t scream. Don’t act childishly. Don’t be petty. If you’re a parent, don’t put your children in the middle with little digs or get into a custody battle unless your children are truly in jeopardy. You may think vengeful thoughts but don’t act on them. You will respect yourself much more by being above this “small” behavior.

7. Do a formal release of your partner. It’s not necessary to do it face-to-face or over the phone. Write a letter that you don’t send or perform a ritual, releasing him to his highest good. Imagine the ties between the two of you — between your hearts, between your sexual organs, between your minds, between your souls – being cut. Then, say good-bye out loud and in your heart. This may be extremely painful, but you will feel much lighter afterward.

8. Don’t let your heart close. There is no such thing as a broken heart, only one that’s opening wider. A heart in pain is simply feeling love and loss fully. This means that it behooves you to embrace your grieving while continuing to be open to love in whatever way it appears in your life. A heart that remains open heals faster.

Time does help. So does meeting someone new or cutting off all contact with your ex. But it is also true that seeing your former partner regularly (if, for example, you work together) forces you into doing deeper internal expansion. If you have ever been in love before and gotten over it, you know you can do so again, even if this love has seemed like the greatest love you’ve ever known.

Rest assured that there will be much more love for you and that this ending is actually a new beginning in your life.

Author: Lilly Calandrello

Bullying in the workplace is repeated inappropriate behaviour, direct or indirect, whether
verbal, physical or otherwise, conducted by one or more persons against another or  others, at the place of work and/or in the course of employment, which could reasonably be regarded as undermining the individual‘s right to dignity at work.

Examples of behaviour that may constitute bullying are as follows:

  • Purposely undermining someone
  • Targeting individuals for special negative treatment
  • Manipulation of an individual‘s reputation
  • Social exclusion or isolation
  • Intimidation
  • Physical abuse or threats of abuse
  • Aggressive or obscene language
  • Jokes that are obviously offensive to one individual by spoken word or email
  • Intrusion by pestering, spying and stalking
  • Unreasonable assignments to duties which are obviously unfavourable to one individual
  • Repeated requests with impossible deadlines or impossible tasks

All employers have a responsibility, as far as is reasonably practical, to provide a workplace where accident, disease and impairment of physical and mental health are prevented. The (2005) Safety, Health and Welfare at Work Act states that the employer’s duty includes in particular the provision of systems of work that are planned, organised, performed and maintained so as to be, as far as is reasonably practicable, safe and without risk to health.

Where a bullying culture has been identified, employers must take reasonable measures to prevent incidents of bullying occurring and also when and if they do occur, prevent the risk of injury to the health of employees worsening by providing and implementing transparent and just anti bullying policies and procedures. Employees have a responsibility to ensure that they are not contributing to abullying culture and it is the duty of every employee to take reasonable care for his own safety, health and welfare and that of any other person who may be affected by his acts or omissions while at work.

Managers and supervisors have a particular responsibility to promote dignity in the workplace for all. They should be alert to the possibility of bullying behaviour and be familiar with the policies and procedures for dealing with allegations of bullying, as bullying has been identified as a workplace hazard.

Effects on the organisation

The tell tale signs of workplace bullying in any organised setting include:

  • Reduced efficiency
  • Reduced quality and quality control
  • Low morale among staff
  • Atmosphere of tension
  • High rates of absenteeism
  • Drop in productivity and profits
  • Depression
  • Increase in cases taken to court

There are now many studies quantifying the effects of workplace bullying on those people who experience workplace bullying (often-labeled victims). Researchers in workplace bullying generally describe many different health effects caused by workplace bullying. They include:

Psychological effects

  • Severe stress symptoms or anxiety
  • Panic attacks
  • Sleep disturbances
  • Concentration difficulties
  • Mistakes and accidents at work
  • Smoking
  • Excessive drinking and overeating

Physiological effects

  • Raised blood pressure and heart disease
  • Reduced resistance to infection
  • Stomach and bowel problems
  • Skin problems
  • Fear or anxiety or depression leading to suicide, and severe loss of confidence and selfesteem.

Behavioural Changes

  • Becoming aggressive
  • Becoming irritable
  • Becoming vengeful
  • Becoming withdrawn
  • Obsessive dwelling on the aggressor
  • Becoming hypersensitive to criticism
  • Becoming emotionally drained

The impact of bullying is not confined to the person who is on the receiving end. Other workers are also affected. In international research, co-workers witnessing workplace bullying also experience bullying related consequences even though they were not themselves directly subjected to bullying actions.

People also report that their relationship with their partner or family worsened because of the bullying. Victims of bullying often report feelings of intense anxiety, shame and guilt. These feelings were in part due to their professional status and subsequent failure to deal with what was happening to them. Unfortunately, the symptoms of bullying tend to persist over long periods. Individuals who are bullied may develop Post-Traumatic Stress Disorder (P.T.S.D) and/or Prolonged Duress Stress Disorder (P.D.S.D). The growing recognition that bullying at work is a cause of illhealth, absenteeism and even death makes it a Health & Safety issue.

Bullying and harassment cases are not often clear cut and sometimes people are unsure whether or not the way they are being treated is acceptable. If you are sure you are being bullied or harassed, then there are a number of options to consider, and these are set out below. You should take any action you decide upon as quickly as possible.

  • Let your union or staff representative know of the problem.
  • Try to talk to colleagues to find out if anyone else is suffering, or if anyone has witnessed what has happened to you – avoid being alone with the bully.
  • If you are reluctant to make a complaint, go to see someone with whom you feel comfortable to discuss the problem. This may be your manager, or someone in personnel (particularly if there is someone who specifically deals with equality issues), your trade union representative, or your Employee Assistance Service.
  • Keep a diary of all incidents – records of dates, times, any witnesses, your feelings, etc. Keep copies of anything that is relevant, for instance annual reports, letters, memos, notes of any meetings that relate to your ability to do your job. Bullying and harassment often reveal themselves through patterns of behaviour and frequency of incidents. Keep records and inform your employer of any medical help you seek.
  • Tell the person to stop whatever it is they are doing that is causing youdistress, otherwise they may be unaware of the effect of their actions. If you find it difficult to tell the person yourself, you may wish to get someone else – a colleague, or a trade union official – to act on your behalf.
  • If you cannot confront the bully, consider writing a memo to them to make it clear what it is you object to in their behaviour. Keep copies of this and any reply.
  • Be firm, not aggressive. Be positive and calm. Stick to the facts. Describe what happened.
  • If you do decide to make a formal complaint, follow your employer’s procedures, which should give you information about whom to complain to and how your complaint will be dealt with.
  • Writing the complaint will seem a daunting task, especially if you are afraid of confrontation, or suffering from depression, anxiety or post-traumatic stress disorder. Keep the following in mind when drafting your complaint:

– keep it factual; do not try to guess the bully’s motives or ascribe intentto any actions
(that is up to the investigators);
– don’t use insulting language
– don’t generalise
– don’t use absolutes (e.g. “he always” or “he never”) because one exception breaks
the rule; use rarely or often instead
– include as much as you can about your feelings (e.g. “I felt excluded /rejected” is
more effective than “he excluded / rejected me”).
– Ask someone you trust (a colleague, union rep, solicitor, friend,doctor, therapist) to
read your complaint – you are far too involved a) to read it with calm detachment; b)
be sure that it is complete and understandable by someone outside the workplace
situation; c) not too specific about trivialities.

  • Disciplinary procedures may also be used for disciplinary action against someone who makes an unfounded allegation of bullying or harassment.

Source: Vhi Healthcare

If you’re like most people, you’re always looking for ways to save time, even when using Microsoft Office software. Keyboard shortcuts could be your new best friend when it comes to time management.




Not everyone uses shortcut keys to save time, but some people find them easier to use than a mouse, especially when spending long stretches of time at the computer.

Ready-made Microsoft Office tools

If the thought of memorizing key combinations makes you wince, you can still save time and effort while working in all Office programs by using these built-in tools.

  • Shortcut menus. Right-click in any Microsoft Office program to display a shortcut menu that gives you quick access to many of the most commonly used features. If an arrow appears next to your selection, you can click to see more options. For example, right-clicking a Word document displays Paste OptionsLook Up,Synonyms, formatting, and other options.

No matter which Microsoft Office program you’re working in, right-clicking is one of the greatest shortcuts available.

  • KeyTips. Introduced in Microsoft Office 2007, KeyTips are built-in keyboard shortcuts available in all programs that have the Ribbon or the Ribbon and Quick Access Toolbar. In Office 2010, KeyTips are also available in the Backstage view. Press Alt to display a letter or number by each Ribbon tab or Quick Access Toolbar command. After you press a letter or number, you get new KeyTips letters and numbers to access each command in the location you selected.

Pressing Alt displays KeyTips that you can press to quickly access any command.

  • Quick Access Toolbar. Add the commands you use all the time to your Quick Access Toolbar in all Office programs that have the Ribbon. Just right-click almost any Ribbon command, and then click Add to Quick Access Toolbar. This is also a great way to create custom keyboard shortcuts for your favorite commands across all Office programs, since the KeyTips for your Quick Access Toolbar items remain the same as long as the command remains in the same position in the Quick Access Toolbar.
  • Custom keyboard shortcuts on the Office Ribbon. You can even change shortcut key combinations or create new ones of your own. Here’s how to do it in the latest versions of Microsoft Office.

In Microsoft Office 2010:

In Microsoft Office 2007:

Whether you want to work more easily and efficiently in Internet Explorer, streamline your Microsoft Office Home and Student 2010 experience, or key international characters into your email messages to Europe, you’ll find lots of shortcuts to help you. Here is a sampling of commonly used standard-keyboard shortcuts, many of which work across all Office programs—from Outlook toAccess and from Visio to PowerPoint. You can find a more complete list of built-inkeyboard shortcuts for a particular application by searching keyboard shortcutsin Help.

General keyboard shortcuts

To… Use this shortcut
Open Help Press F1.
Select all content in a document, window, or text box Press Ctrl+A.
Search for a file or folder Press F3. In Windows 7, you can also press the Windows logo key to open theStart menu and then type in the Searchbox.
Rename a file or folder Select the file or folder, press F2, and then retype the name.
Find out when the file or folder was created, by whom, and how big it is Select the file, and then press Alt+Enter.
Display the Start menu Press Ctrl+Esc. In Windows 7, you can also press the Windows logo key.
Scroll between open windows Press Alt+Tab, and then hold down Alt while pressing Tab to reach the desired file or program.
Undo an action Press Ctrl+Z.
Redo an action Press Ctrl+Y.
Check the spelling of titles or words in any Office application with the Spelling & Grammar checker Press F7.
Create a shortcut on your desktop to your favorite file or folder In Windows 7: Right-click the file or folder. On the shortcut menu, clickSend to, and then click Desktop (Create shortcut).

In Windows Vista: Right-click the file or folder. On the shortcut menu, clickCreate Shortcut. Drag the new shortcut to your desktop.

Capture a screen shot Press Alt+Print Screen, and then press Ctrl+C to copy and Ctrl+V to paste.
Lock the computer, switch users, log off the computer, change a password, start Task Manager In Windows 7, press Ctrl+Alt+Delete.
Lock the computer Press the Windows logo key+L.
Quit program Press Alt+F4.

Working with Microsoft Word

To… Use this shortcut
Select text Press Shift+Right Arrow, Left Arrow, Up Arrow, or Down Arrow to highlight text. To select one word at a time, press Shift+Ctrl+Arrow. To select to the end of the line, press Shift+End.
Copy selected text Press Ctrl+C.
Cut selected text Press Ctrl+X.
Paste selected text Press Ctrl+V.
Bold text Press Ctrl+B.
Search for text in a document Press Ctrl+F.
Find and replace text in a document Press Ctrl+H.
Got to a page, line, or bookmark in a document Press Ctrl+G.
Italicize text Press Ctrl+I.
Underline text Press Ctrl+U.
Subscript text Press Ctrl+equal sign (=).
Superscript text Press Ctrl+plus sign (+).
Center text Press Ctrl+E.
Align text left Press Ctrl+L.
Align text right Press Ctrl+R.
Justify text Press Ctrl+J.
Decrease the font size Press Ctrl+Shift+less than sign (<). If your mouse has a scroll wheel, you can also press Ctrl and scroll down.
Increase the font size Press Ctrl+Shift+greater than sign (>). If your mouse has a scroll wheel, you can also press Ctrl and scroll up.
Change the font Press CTRL+SHIFT+F, and then use the arrow keys to reach the new font.
Change font size Press Ctrl+Shift+P, and then use the arrow keys to reach the new font size. If your mouse has a scroll wheel, you can also press Ctrl and scroll up or down.
Create a page break Press Ctrl+Enter.
Create a new document Press Ctrl+N.
Open the My Documents window Press Ctrl+O.
Close a document Press Ctrl+W.
Save a document Press Ctrl+S.
Print a document Press CTRL+P.
Preview what you’re about to print Press ALT+Ctrl+I. In Windows 7, this keyboard shortcut opens the integrated Print and Preview window, which you can also access by pressing Ctrl+P.
Resize a shape (Office 2010) Select the shape, and then press Shift+Arrow.
Rotate a shape (Office 2010) Select the shape, and then hold the Alt key while you press the Left Arrow key or the Right Arrow key.

Accelerating Microsoft Excel

To… Use this shortcut
Open a new workbook Press Ctrl+N.
Move left to right, cell by cell Press Tab, or press the Right Arrow key.
Move right to left, cell by cell Press Shift+Tab, or press the Left Arrow key.
Move down, cell by cell Press Enter, or press the Down Arrow key.
Move up, cell by cell Press Shift+Enter, or press the Up Arrow key.
Move down or up to the last empty or non-empty cell Press Ctrl+Shift+Down Arrow or Up Arrow.
Move to the last empty or non-empty cell to the right or left Press Ctrl+Shift+Right Arrow or Left Arrow.
Erase data in the current cell Press Backspace.
Insert a return within a cell Press Alt+Enter.
Return to the beginning of the row Press HOME.
Advance to the next worksheet Ctrl+Page Down
Go to the previous worksheet Ctrl+Page Up
Enter the date Press Ctrl+Semicolon (;).
Enter the time Press Ctrl+Shift+Colon (:).
Find out about the style within the cell Press Alt+Apostrophe (‘).
Display the Format Cells dialog box Press Ctrl+1.
Apply the general number format Press Ctrl+Shift+Tilde (~).
Apply the currency number format Press Ctrl+Shift+Dollar Sign ($).
Apply the percentage number format Press Ctrl+Shift+Percent (%).
Apply a border Press Ctrl+Shift+Ampersand (&).
Remove a border Press Ctrl+Shift+ underscore (_).
Hide the selected columns Press Ctrl+0 (zero).
Hide the selected rows Press Ctrl+9.
Unhide hidden rows within a selection Press Ctrl+Shift+opening parenthesis.

Find more Excel keyboard shortcuts at the MSDN blog.

Expediting Internet Explorer

To… Use this shortcut
Add sites to your Favorites
  1. Go to the site.
  2. Press Ctrl+D to add to your Favorites.
  3. Click Favorites, and then, to create a separate folder for the site or to add it to an already-formed list, click Add to Favorites.
Select a home page
  1. Go to the webpage that you would like to make your home page.
  2. Open the Tools menu, and selectInternet Options.
  3. Under Home page, on theGeneral tab, click Use Current.
Use the History function if you visit a few select sites constantly
  1. Press Ctrl+H to open the History pane.
  2. Select the site that you would like, right-click the site, and then selectAdd to Favorites.
Customize your toolbar to the tools you use most frequently
  1. Right-click the command bar.
  2. Point to Customize.
  3. Click Add or Remove Commands.
Go to your home page Press Alt+Home.
Switch between tabs Press Ctrl+Tab.
Move forward through the items on a webpage or the Address bar Press Tab.
Move back through the items on a webpage or the Address bar Press Shift+Tab.
Find on this page Press Ctrl+F.
Stop downloading a page Press Esc.
Use zoom on a webpage Increase zoom (+ 10%): Press Ctrl+plus sign (+).

Decrease zoom (- 10%): Press Ctrl+minus sign (-).

Increase to 100%: Press Ctrl+0.

Find more Internet Explorer 8 keyboard shortcuts.

For Outlook keyboard shortcuts, read the Outlook team blog.

Shortcuts aren’t limited to Word, Excel, and Internet Explorer, of course. Ample time savers are built into many popular Microsoft programs, including AccessVisio, andPowerPoint. For Outlook keyboard shortcuts, read the Outlook team blog.

Another convenient way to save time is to add and Microsoft Answers to your Favorites in Internet Explorer, so you’ll always have ready help nearby.

The more you use these tools and make Microsoft work for you, the more time you can save. Have fun exploring the options available to you!

Source: Microsoft at Work